AI Customer Support · for print shops

AI Customer Support for print shops

Most print delays aren't on the press. They're waiting on a file or a proof. Your AI Customer Support chases both, and keeps customers updated until the order is in their hands.

AI Customer Support
Working for your shop · Product preview
Chases artwork
Reminds customers to send files, and asks for the right size, bleed and file type up front.
Gets proofs approved
Sends the proof, reminds the customer and records the approval or the changes they ask for.
Sends ready and shipping updates
Tells customers when the order is ready for pickup or on its way, by text or email.
Handles reprints and issues
Collects photos and details when something's wrong, so your team can decide on a reprint fast.
The problem

Sound familiar?

Jobs sit waiting for print-ready files

Proofs go unanswered for days

Your team stops work to answer status calls

What it does

What your AI Customer Support handles

Chases artwork

Reminds customers to send files, and asks for the right size, bleed and file type up front.

01
1Picked upChases artwork
2Working on itChases artwork
DoneChases artwork

Gets proofs approved

Sends the proof, reminds the customer and records the approval or the changes they ask for.

02
1Picked upGets proofs approved
2Working on itGets proofs approved
DoneGets proofs approved

Sends ready and shipping updates

Tells customers when the order is ready for pickup or on its way, by text or email.

03
1Picked upSends ready and shipping updates
2Working on itSends ready and shipping updates
DoneSends ready and shipping updates

Handles reprints and issues

Collects photos and details when something's wrong, so your team can decide on a reprint fast.

04
1Picked upHandles reprints and issues
2Working on itHandles reprints and issues
DoneHandles reprints and issues
Setup

Up and running in three steps

01

Connect your job list

Share your job tickets, print MIS or shop software so it knows each order's status.

02

Set the rules

Decide what it can answer and when it hands off to your team.

03

Fewer interruptions

Your team keeps printing while customers stay informed.

AI Customer Support FAQs

Quick answers for busy shop owners. Still have a question? Ask us on a demo call.

Talk to us
Can it approve proofs for the customer?

No. It sends the proof and collects the customer's own approval or change requests.

Does it check artwork files?

It asks for your file specs up front and flags files that don't match, so your prepress team sees problems early.

What if a customer is upset?

It hands the conversation to a person right away, with the full history attached.

Put an AI Customer Support to work in your shop

Book a free 30-minute demo. We'll show you the agents running in a real sign shop and set up a plan for yours.

Book a demo